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DMCA Policy

Last Updated: April 2026

1. Overview

Sigma DMCA S.A. operates in full compliance with the Digital Millennium Copyright Act (DMCA), specifically Title II — the Online Copyright Infringement Liability Limitation Act (17 U.S.C. § 512). This policy outlines our procedures for handling copyright infringement notices and counter-notifications.

2. Notice and Takedown Procedure

2.1 Filing a DMCA Notice

If you believe that your copyrighted work has been copied or used in a way that constitutes copyright infringement, you may submit a DMCA takedown notice to our designated agent. Your notice must include the following:

  • A physical or electronic signature of the copyright owner or authorized representative
  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material that is claimed to be infringing, including its location (URL)
  • Your contact information (name, address, telephone number, and email)
  • A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner

2.2 Processing Timeline

Upon receipt of a valid DMCA notice, Sigma DMCA S.A. will:

  • Acknowledge receipt within 24 hours
  • Review and verify the notice for completeness and validity
  • Forward the takedown request to the relevant platform(s) within 48 hours
  • Monitor compliance and escalate if necessary
  • Provide status updates to the reporting party

3. Counter-Notification Process

3.1 Filing a Counter-Notification

If you believe that material was removed or disabled as a result of a mistake or misidentification, you may file a counter-notification. Your counter-notification must include:

  • Your physical or electronic signature
  • Identification of the material that was removed and its location before removal
  • A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification
  • Your name, address, and telephone number
  • A statement that you consent to the jurisdiction of the federal court in your district
  • A statement that you will accept service of process from the person who provided the original notification

3.2 Counter-Notification Processing

Upon receipt of a valid counter-notification, we will forward it to the original complainant. If the complainant does not file a court action within 10-14 business days, we will request that the material be restored.

4. Repeat Infringers

Sigma DMCA S.A. maintains a policy of terminating relationships with repeat infringers in appropriate circumstances. We track and document repeat infringement patterns and may escalate enforcement actions accordingly.

5. Legal Compliance

All DMCA notices processed by Sigma DMCA S.A. comply with the requirements of 17 U.S.C. § 512(c)(3). We maintain detailed records of all notices sent and received, as required by law. Our designated agent information is registered with the U.S. Copyright Office.

6. Good Faith Requirement

We require all parties submitting DMCA notices to act in good faith. Filing false or fraudulent DMCA notices may result in liability under 17 U.S.C. § 512(f), which provides for damages, including costs and attorneys' fees, incurred by the alleged infringer.

7. Designated Agent

DMCA notices and counter-notifications should be sent to our designated agent at [email protected].